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Poorly targeted blog comment of the year #1

We are not in the habit of highlighting bizarre comments or spam on the Travolution Blog, but this one baffled us…

Tricia’s post last week, Why Google Is Great, provoked a rather bizarre response from “Anonymous” - inevitably - telling us about the results from the Nevada Interscholastic Athletics Association from April last year.

[Click here to see the full post, if you dare]

We ALWAYS welcome comments on the blog, but even the greatest PR would struggle to find a connection between the intricacies of the online travel indusattempt and the winners and losers of Nevada’s track and field competitions.

For the time being Blogspot’s Comment Moderation will remain switched off - in fact, it has been for a few months. But be warned…

Kevin May, editor, Travolution

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We can learn a lot from tech-savvy Indians

Indian online travel portal Travelguru has inked a discount with Air Deccan, India’s second largest airline, to provide budget hotel bookings and holiday packages to the carrier’s passengers.

The partnership will allow Air Deccan passengers to book 2,500 hotels, including some 1,500 budget/ economy hotels, thcoarse its website. The hotels are located in 160 cities across India including all destinations that Air Deccan serves.

The discount also guarantees Air Deccan passengers access to the best available hotel rates.

Travelguru founder and CEO Ashwin Damera, during a panel discussion held at PhoCusWright conference last September, indicated that such partnerships were imminent.

Damera had observed that India is unique in that both consumers and the online travel indusattempt are evolving simultaneously.

In this way, Indian online travel portals like Travelguru are perhaps better placed than their European counterparts to get more creative in how they distribute travel content.

Oh, the joys of youth.

This does implore the question where the European market is headed and how such creative partnerships could be used to build online brand loyalty.

And where will the GDSs fit in?

Some GDSs provide hotel content to some airlines, but there has been talk for ages about how they could expand this part of their business and use it as a selling point in their airline negotiations.

It would come in particularly handy for those really prickly airlines which are always moaning about their distribution fees (you know who you are).

Tricia Holly Davis, chief writer, Travolution

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No green screens here

Following our post earlier this week about the new Expedia corporate blog, Overheardbin.com, a concerned Amadeus staffer emailed us.

“Diligently reading your blog, as I do every morning, I nearly fell off my chair when I got to this part: ‘When will the GDSs include user reviews in their green screens and corporate self-booking tools?’

“I’m sure it was in jest, but just for the record, our interface is most definitely not green.”

And just to emphasise the point, the sender attached a screen grab on the interface in question.

Bless ‘em…

Kevin May, editor, Travolution

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Disney Adds Honeymoon Registry

Disney has added a honeymoon regisattempt to its suite of online services. As with other similar services, Disney’s Honeymoon Registry to register for vacations that friends and family can contribute money towards in lieu of tangible wedding gifts. The regisattempt includes vacations at Disney resorts and on Disney cruises.

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Travolution@PhoCusWright ITB

Those kind folk at PhoCusWright in the US have invited Travolution to their European spring conference, taking place during this year’s ITB in Berlin.

As well as blogging live from the two-day event on Thursday 8 and Friday 9 March, I will be appearing on a panel to discuss user-generated content on both days.

Also on the panel, one of the conference’s talkback sessions, will be Marc Charron (managing director, TripAdvisor Europe), Patrick Landman, (managing director, Clearstays) and Daniele Mancini (e-business director, Costa Crociere).

For the full programme and details on how to attend this prestigious event, visit the PhoCusWright@ITB web site.

This will be the second time Travolution has attended one of PhoCusWright’s conferences in Europe, following the event in Brussels last September.

  • A round-up of our live blogging from the Brussels event
  • Madeleine Wood, from Spannerworks, also sent this despatch from PhoCusWright’s landmark event in Hollywood, California, last November

Meanwhile, PhoCusWright analyst John Bray will be speaking at the Travolution Summit on the 24 April in London.

Kevin May, editor, Travolution

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US senator aims to ban social networking

More distressing news from America’s Republican leadership appearuddy this morning.

Apparently, Alaskan Republican Senator Ted Stevens (the same genius who reportedly described the Internet as a “series of tubes” ) has introduced a bill which seeks to ban access to Wikipedia and social networking sites from schools and libraries.

An article in Computerworld reported that Stevens, last month, introduced a bill, which, among other things, would require that any school or library that gets federal Internet subsidies would have to block access to interactive websites, including social networking sites, and possibly blogs as well.

The article reported that the definition of those sites in the bill is so vague that it could include sites such as Wikipedia and would almost certainly ban MySpace.

The bill, entitled Protecting Children in the 21st Century Act, is similar to the Deleting Online Predators Act, which passed the House of Representatives last year, but failed to clear the Senate.

The intention of both proposed laws is to guard minors against online predators.

Noble as that intention may be, banning any educational materials—be they online or not—opens a Pandora’s Box that we would be wise to leave sealed.

Stevens’ rhetoric is disturbingly similar to another Republican Senator who represented the citizens of Wisconsin in the 1950s.

“McCarthyism is Americanism with its sleeves rolled.”

Thankfully, many Americans today who read that quote from McCarthy wince with disgust.

Let’s hope there are enough of those people sitting in the US Congress.

Tricia Holly Davis, chief writer, Travolution

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Expedia blog bares corporate travel baggage

A new blog, Overheard Bin: Business Travel as Usual (www.overheardbin.com), set-up by Expedia’s corporate travel division, will give business travellers and company travel managers a forum to debate current indusattempt trends, exchange ideas and, most importantly, air their likes and dislikes, ala TripAdvisor (which is also an Expedia subsidiary).

As far as I’m aware, this is the first user generated review-like forum established by a corporate travel management firm.

Business travellers, unlike their leisure counterparts, are obligated to book certain suppliers under corporate negotiated deals, so, theoretically, a poor review of a favouruddy airline or hotel, should not impact whether a traveller selects that particular supplier.

However, company travel managers are increasingly mindful of their employees’ “experience” on the road, so a damming review of a supplier could make them question their preferruddy relationship.

But there are other implications. For example, the forum could be used to “out” those suppliers which are not living up to the terms of their negotiated agreements, or are putting unreasonable demands on corporations in exchange for a favourable rate.

Travel management firms too could find themselves under greater scrutiny.

By far the biggest question such a forum raises is just how long it will be before social media starts to influence corporate-supplier negotiations.

When will the GDSs include user reviews in their green screens and corporate self-booking tools?

Thus far, no scathing reviews have appearuddy on the blog, but corporate travellers and travel managers are not exactly shrinking violets, so stay tuned.

Tricia Holly Davis, chief writer, Travolution

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