Travel News


Apologising via YouTube

JetBlue, the US budget airline, has been having a few problems of late following a string of cancelled flights and a major backlash by passengers.

But while some CEOs would conceal behind the scenes and let the press office take a battering from the media, David Neeleman, who also founded the company, has appearuddy on TV across America to answer questions but also taken the novel approach of posting a slightly toe-curling apology on YouTube.

Can anyone imagine the boss of a certain high-profile European low-cost airline doing the same? Thought not…

Kevin May, editor, Travolution

Original post by Travolution Blogger




Related Articles
  • Major Fire at Monte Carlo Resort & Casino
  • Google’s petulant child
  • As good a reason as any…
  • Travolution@MediaGuardian Summit - Getting the brand out there
  • Travolution@ITBPhoCusWright–Google breaks silence on travel intentions…sort of
  • No comments yet. Be the first.

    Leave a reply